Privacy Policy
Effective Date: January 1, 2025
Introduction
Welcome to OnboardMe (the "App"). We are committed to safeguarding your privacy and ensuring that your personal data is processed in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our App, and it sets forth your rights regarding that data.
Definitions
For the purpose of this Privacy Policy, the following definitions apply:
- "Personal Data": Any information relating to an identified or identifiable natural person.
- "Usage Data": Information automatically collected when using our App such as user interactions, IP addresses, and device type.
- "Data Controller": OnboardMe, which determines the purposes and means of processing your Personal Data.
- "Data Processor": Third-party service providers who process data on our behalf under strict contractual and confidentiality obligations.
Information We Collect
At OnboardMe, we only collect the information that you voluntarily provide to us for the use of our App. We maintain a strict data-minimization policy to ensure we only collect what is necessary.
Personal Data
This includes, but is not limited to, the following information:
- Name
- Email address
- Contact details (e.g., phone number)
- User preferences and settings
Usage Data
We automatically collect certain information regarding your interactions with the App. Such data may include:
- Pages or screens visited
- Features used and frequency of use
- Time spent on various parts of the App
- Error logs and performance data
Device and Log Data
In order to improve our services, we may also collect certain data automatically from your device, including:
- Device type and operating system
- IP address and browser type
- Error logs and other diagnostic data
How We Use Your Information
Your information is used solely for the operational purposes of the App and to enhance your user experience. Specifically, we use your data to:
- Provide customer support and respond to your inquiries
- Personalize and improve our App’s functionality
- Communicate important updates, new features, and policy changes
- Conduct data analysis and performance monitoring
- Ensure compliance with legal and regulatory obligations
Data Storage, Security, and Retention
Protecting your data is our top priority. Here are the measures we have in place:
- Secure Storage: All Personal Data is stored onshore within the country where the App is hosted, ensuring adherence to local data protection laws.
- Security Measures: We employ industry-standard security techniques, including encryption, secure socket layers (SSL), and strict access controls, to safeguard your data.
- Data Retention: Your Personal Data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Data that is no longer needed will be securely deleted or anonymized.
Data Sharing and Disclosure
We value your trust. OnboardMe does not sell, trade, or rent your Personal Data to any third party. However, we may disclose your information under the following circumstances:
- With Your Consent: Where you have explicitly given us permission to share your information.
- Legal Compliance: When disclosure is necessary to comply with applicable laws or legal processes.
- Service Providers: With third-party service providers contracted to assist us in operating the App. These partners are bound by strict confidentiality and data protection agreements and are prohibited from using your data for any purpose beyond providing services to OnboardMe.
Your Rights and Choices
You have full control over your Personal Data. Depending on your jurisdiction, you may have the following rights:
- Right of Access: Request a copy of the Personal Data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your Personal Data, subject to any legal obligations we might have.
- Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to certain data processing activities including direct marketing.
- Right to Withdraw Consent: Revoke your consent for us to use your Personal Data, where consent is the basis for processing.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe, subject to applicable laws.
International Data Transfers
All Personal Data collected through OnboardMe is stored onshore in the country where the App is hosted. We do not transfer your Personal Data to other countries, ensuring that your information remains subject to the protection of local data protection laws.
Children’s Privacy
Our App is not intended for children under the age of 13 (or the applicable age as defined by local laws). We do not knowingly collect Personal Data from children. If we become aware that we have inadvertently collected such data, we will promptly take steps to delete it.
Changes to This Privacy Policy
We regularly review and update our Privacy Policy to reflect our data practices, technological developments, and legal obligations. Any changes will be posted on this page along with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using the method below:
- Email: info@onboardme.app
We strive to respond to all inquiries within 30 days.